CRM Integration

Integration with third-party customer relationship management (CRM) apps

• Connecting Generous and Salesforce

  If you are a Salesforce customer, you can now integrate with your Generous account. With this integration, Generous sends donor and donation information to your linked Salesforce campaigns.  How to In...

• Connecting Generous with eTapestry

  If you are a Blackbaud eTapestry customer, you can now integrate with your Generous account. With this integration, Generous sends donor and donation information to your link eTapestry campaigns and f...

• How to send updated Donor details and donations from Generous to eTapestry?

  If you are a Blackbaud eTapestry customer, you can now integrate with your Generous account. With this integration you can select whether you wish for Generous to overwrite updated or new donor and do...

• Unlinking campaigns from eTapestry and its implications

  Once you have integrated your campaigns with eTapestry it is important to note if you choose to unlink them, no new data will sync. Also if you relink eTapestry this will not automatically import any ...