Text to Give Set up and Manage

Generous™ Charity Text to Give Knowledge Base Content Text to Give: An Overview Text to Give lets donors text a specified keyword and amount to your unique mobile number and make donations in seconds.

• Cancel Text to Give

  To discuss or cancel your Text to Give service, please contact support@getGenerous™.com.au...

• Add an authorised Text to Give number on behalf of a donor

  You can manage authorised Text to Give numbers on behalf of donors. Log in to app.Generous™.com and go to Menu > Donor > Individual. Find the donor and click on “manage”. Then go to the “Authorised Nu...

• Manage Donor Text to Give authorised mobile numbers -

  As a donor, authorise a number for Text to Give Donors should be encouraged to authorise their number for easy and secure donations.  To authorise their mobile number, when making a Text to Give donat...

• Making donations using Text to Give

  Donors will need to text a keyword and amount to your unique Text to Give number.  Such as DONATE 50 . In this example the Keyword is “Donate” and the amount is $50. We have programmed a number or dyn...

• Tell your Donors about Text to Give

  Once you’ve enabled Text to Give on your campaign and have specified a keyword, you’re ready to ask your donors to make a Text to Give donation. Donors should be asked to text the keyword and amount t...

• Setup and Manage Keywords

  Manage keywords for all campaigns (Organisation Admin users only) To see your organisation’s unique Text to Give number and manage keywords go to Menu > Settings > Text to Give Note: you must be an Or...

• Enable Text to Give for Your Campaign

  To enable Text to Give, go to Menu > Campaigns and click on “edit” on the campaign.  On the Overview tab, scroll down to “Enable Text to Give?”.  If not already enabled, change the toggle to “Yes” and...

• Your unique Text to Give number

  Your unique Text to Give number As an organisation admin user To see your organisation’s unique Text to Give number and manage keywords click on Menu > Settings > Text to Give.  Your Text to Give numb...

• How to Sign-up Text to Give

  Via the campaign editor Go to a campaign, click on edit, go to the “Overview” tab. Scroll down to “Enable Text to Give” and click on “Learn More” and follow the prompts. Via Menu > Settings > Text to ...

• Sign-up for Text to Give

  Note: you must be an Organisation Admin user to sign-up to Text to Give.  To sign up for Text to Give you must login to app.generous.com Pricing Refer to our website for the latest pricing, terms and ...