What are the minimum requirements for users of the Generous for Charities giving platform?

This article lists out the system requirements for the users of the Charity platform.

Generous is a cloud-based application that works in most web browsers. There’s no need to download or install any software to your computer, but there are a few browser-related settings you’ll need to make sure are enabled.

Compatible Browsers

Generous supports the current and previous major releases of the following browsers.

• Mozilla Firefox
• Google Chrome
• Safari (macOS)
• Microsoft Edge (Windows)

Compatible Mobile Browsers

Generous supports the current and previous major releases of the following browsers.

• Android: Google Chrome
• iOS: Safari, Google Chrome
• Windows Phone: Microsoft Edge

Browser Settings

• Make sure cookies are enabled in your browser so all elements of our application work as expected.
• Pop-ups and JavaScript should be enabled in your browser so you can view errors, alerts, and preview screens.
• On desktops make sure the minimum screen resolution is set to 1024 x 768 for optimal viewing.

Notes

You’ll want to make sure you’re using the most recent stable release version of your preferred browser. We can’t promise full support for beta or developer versions.

In some cases, browser add-ons, extensions, or plugins can interfere with the functionality of our application. If you’re seeing any unexpected behavior while working in your Generous account, you may want to disable these extras or try a browser without them to see if things improve.